Citybond Suretravel (a division of Citybond Holdings Ltd.) was established in 1983. We are a leading independent travel insurance provider in the UK. Our experience and innovation have helped us to create a modern portfolio of policies designed for today's traveller. Our aim is to provide high quality cover at the most competitive premiums, with the highest level of support for our network of agents.
Citybond Holdings Ltd. is authorised and regulated by the Financial Conduct Authority under Financial Services Register number 312208.
We are a member of the British Insurance Brokers' Association (BIBA), an ABTA Travel Industry Partner and a member of the Association of Travel Insurance Intermediaries (ATII).
Our registered address and operating offices are at:
109 Elmers End Road
From 00:01 on 17 March 2020, our policies will no longer provide cover for claims directly or indirectly related to a pandemic and/or epidemic, notably at this time Coronavirus (COVID-19) including any related and/or similar condition(s) howsoever called or any mutation of these. This policy will also not provide cover claims relating to the fear or threat of pandemic and/or epidemic, including but not limited to Coronavirus (COVID-19) including any related and/or similar condition(s) howsoever or any mutation of these.
This general exclusion applies to all sections of cover with the exception of Section 2 – Emergency Medical and other expenses as long as, prior to your trip commencing, the Foreign and Commonwealth Office had NOT advised against all (but essential) travel to your intended destination.
Citybond Suretravel is a trading name of Travel Insurance Facilities Plc which is authorised and regulated by the Financial Conduct Authority, FRN 306537.
Company registered in England and Wales No. 03220410, Registered Office: 1 Tower View, Kings Hill, West Malling, Kent, ME19 4UY. All rights reserved.