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About Us

Citybond Suretravel (a division of Citybond Holdings Ltd.) was established in 1983. We are a leading independent travel insurance provider in the UK. Our experience and innovation have helped us to create a modern portfolio of policies designed for today's traveller. Our aim is to provide high quality cover at the most competitive premiums, with the highest level of support for our network of agents.

Citybond Holdings Ltd. is authorised and regulated by the Financial Conduct Authority under Financial Services Register number 312208.

We are a member of the British Insurance Brokers' Association (BIBA), an ABTA Travel Industry Partner and a member of the Association of Travel Insurance Intermediaries (ATII).


Our Vision
Our registered address and operating offices are at:

Citybond Suretravel
Citybond House
109 Elmers End Road
Beckenham
Kent
BR3 4SY

Latest News:

Please note, for any new policy purchased or holiday booked after 21st March, whichever is the later, our policies do not provide cover for cancellation, abandonment or curtailment claims if the Foreign and Commonwealth Office (FCO) advises against all or “all but essential” travel. Our policies will also not cover any claims caused by or relating to Coronavirus, COVID-19, Severe Acute Respiratory Syndrome (SARS-COV-2), any mutation of Coronavirus, COVID-19 or SARs-COV-2 or any pandemic or fear or threat of any the above. We also can not cover any claims relating to any fear or threat concerning these viruses. This general exclusion applies to all sections of cover except for Section "Emergency medical expenses abroad". Please click here for more information.Unless you are continuing with Annual Multi-Trip cover you will not be covered for any trips commencing before 26th June 2020.

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Citybond Suretravel is a trading name of Travel Insurance Facilities Plc which is authorised and regulated by the Financial Conduct Authority, FRN 306537. Company registered in England and Wales No. 03220410, Registered Office: 1 Tower View, Kings Hill, West Malling, Kent, ME19 4UY. All rights reserved.