This site uses cookies to improve your browsing experience. By continuing to use this site, you agree to our use of cookies.  Find out more here.


Personality and culture

We encourage our people to work as a team, and value one another as individuals. We are a people’s business and our success lies in the way we look after our people, both those who service them and those who receive the service, hence our company ethos, “How may I help you?”. At Citybond we have a great working environment and are interested in you as a person. Whilst for certain roles we will require specific experience, more important to us is that you have the aptitude and willingness to learn, a positive attitude, loyalty, commitment and the enthusiasm to be part of a talented team. Everyone who joins us is critical to our continued success and to this end we work hard to attract and retain quality staff.


We are always looking to recruit individuals at all levels to join our dynamic team, who want to be part of our future and who will be key contributors to our ongoing growth. If you are interested in speculatively applying, please send your CV to Una Salmon, Human Resorces Manager at or to Citybond Suretravel, 109 Elmers End Road, Beckenham, Kent BR3 4SY.

Why work for us?

If you like the idea of working for a rapidly expanding company and believe in great customer service, Citybond is the place to be. Join us and we’ll provide you with the tools and resources you need to get the most out of your job. You’ll have your own individual development plan detailing the steps and training you’ll need to get on. As soon as you start, our induction programme will teach you everything you need to know and we’ll assign you a “buddy” until you find your feet. There’s also bonus schemes, free lunch and dress down day on Fridays, social events, summer fun day and annual recognition awards.

Investor in People

Latest News:

From the 1st January 2021, Citybond Suretravel includes enhanced Covid-19 cover. This cover includes; Cover if you need to cancel you trip due to you or anyone named on your policy testing positive for Covid-19 in the 14 days prior to travel and Cover for medical expenses and repatriation due to contracting Covid-19 whilst abroad.

Please be aware - There is no cover on any of our policies if you travel against the Foreign, Commonwealth and Development Office (FCDO) advice, local government or local authority advice of the country you are travelling to or from, or World Health Organisation (WHO) advice or medical advice

FREE Newsletter!

Our newsletter is packed full of travel inspiration, news and latest offers and receive 10% off!

You can unsubscribe easily at any time.

Citybond Suretravel is a trading name of Travel Insurance Facilities Plc which is authorised and regulated by the Financial Conduct Authority, FRN 306537. Company registered in England and Wales No. 03220410, Registered Office: 1 Tower View, Kings Hill, West Malling, Kent, ME19 4UY. All rights reserved.