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MaPS Directory

 

We understand the importance of getting full cover when you’re on holiday, especially if you have existing medical conditions. At Citybond Suretravel we can consider cover for hundreds of medical conditions, and we pride ourselves on providing quality travel insurance policies to suit the needs of our customers.

 

Although we believe our policies are excellent value for money, we want to ensure we are always putting our customers and their needs first. Therefore, if you feel as though the price you have been quoted is too high, or you are unable to find cover with us, we wanted to let you know that you can access a number of specialist providers on a directory provided by the Money and Pensions Service (MaPS).

 

Can Citybond Suretravel provide cover for my conditions?

 

If you haven’t already, our online quote system will guide you through the process of declaring your medical conditions, and you’ll get an instant decision on whether we can provide cover or not. Simply get a quote or contact us to discuss further.

 

What is the Money and Pensions Service (MaPS)?

MaPS is a free and impartial money advice service, set up by the Government to provide information and guides to help improve your finances. The MaPS travel insurance directory has been created for people who have potentially been refused cover, had cover excluded, or received a high additional premium in connection to their medical conditions, to allow them to shop around alternative providers.

 

How can I access the MaPs Directory?

 

     By Phone - call 0800 138 7777, they are open Monday - Friday 8am to 6pm

     Online - you can visit the online travel insurance MaPS directory for a full list of participating travel insurance brands by clicking here.

     By Email - simply contact traveldirectory@maps.org.uk

 

 

Who is the travel insurance directory for?

 

Below is a short video which has been created by MaPS, which should explain if their directory can help you find the cover you need.

https://youtu.be/zz1bzoSQiMQ


Latest News:

From the 1st January 2021, Citybond Suretravel includes enhanced Covid-19 cover. This cover includes; Cover if you need to cancel you trip due to you or anyone named on your policy testing positive for Covid-19 in the 14 days prior to travel and Cover for medical expenses and repatriation due to contracting Covid-19 whilst abroad.

Please be aware - There is no cover on any of our policies if you travel against the Foreign, Commonwealth and Development Office (FCDO) advice, local government or local authority advice of the country you are travelling to or from, or World Health Organisation (WHO) advice or medical advice

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Citybond Suretravel is a trading name of Travel Insurance Facilities Plc which is authorised and regulated by the Financial Conduct Authority, FRN 306537. Company registered in England and Wales No. 03220410, Registered Office: 1 Tower View, Kings Hill, West Malling, Kent, ME19 4UY. All rights reserved.