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Sports and Activities

  1. If the pistes are closed in my resort, can I claim for not being able to ski

    If you are prevented from skiing at the pre-booked resort for more than 12 consecutive hours because insufficient snow or an avalanche results in the skiing facilities (excluding cross-country skiing) in your resort being closed and it is not possible to ski, we will pay up to the policy benefit shown in the terms and conditions subject to the appropriate winter sports premium being paid. Please refer to the piste closure section of the policy wording.

  2. Can we extend our winter sports cover beyond 17 days on Year Round cover

    No, 17 days is the maximum days allowed on our Year Round policies. If you require cover for longer than 17 days, this can be arranged under a single trip policy.

  3. If I get hurt whilst on a skiing holiday and have not taken out winter sports cover, would I be covered

    No, for protection against certain losses occurring whilst skiing, you would need to upgrade your policy to include winter sports cover.

  4. I might want to take part in extreme sports while I’m away. How will I know if they are covered

    Certain sports and activities are automatically covered and detailed in the policy wording. If you are unsure of whether your activity will be covered, please contact us for clarification.

  5. Under the winter sports cover, can I ski or snowboard off piste

    Skiing and snowboarding off piste is covered within the resort boundaries only.

  6. I quite fancy having a go at parascending off the beach or maybe even scuba diving. Would I be covered if I had an accident

    Our sports and activities list, detailed in the policy wording, offers automatic cover for a number of activities, including scuba diving to a depth of 30 metres and parascending over water.

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Latest News:

From the 1st January 2021, Citybond Suretravel includes enhanced Covid-19 cover. This cover includes; Cover if you need to cancel you trip due to you or anyone named on your policy testing positive for Covid-19 in the 14 days prior to travel and Cover for medical expenses and repatriation due to contracting Covid-19 whilst abroad.

Please be aware - There is no cover on any of our policies if you travel against the Foreign, Commonwealth and Development Office (FCDO) advice, local government or local authority advice of the country you are travelling to or from, or World Health Organisation (WHO) advice or medical advice

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Citybond Suretravel is a trading name of Travel Insurance Facilities Plc which is authorised and regulated by the Financial Conduct Authority, FRN 306537. Company registered in England and Wales No. 03220410, Registered Office: 1 Tower View, Kings Hill, West Malling, Kent, ME19 4UY. All rights reserved.