Offering Travel Insurance to Your Clients Couldn’t be Easier
At Citybond Suretravel, we’ve specialised in travel insurance for over 30 years. Our experienced team combines extensive industry knowledge with a genuinely supportive, partner-first approach – helping you grow your business while ensuring your clients receive clear, reliable and fair travel insurance cover.
Our simple, no-nonsense portal, allows you to quote, issue and amend policies quickly and efficiently. Client documentation including IPIDs, Policy Wordings and Policy Schedules are automatically generated through our system and partners have the ability to email quotations, generate multi-trip renewals and upgrade cover at the touch of a button.
Setting us apart from the industry, is our medical-screening. Our bespoke medical screening tool, Protectif, allows us to quote for over 10,000 medical conditions, including those that are a little more complex. We have full control of our medical screening tool and are continuously working with the medical industry, charities and focus groups to ensure our information is evolving with new technologies and treatments.
We can offer travel insurance cover for UK residents who are looking for single and multi-trip policies travelling within the UK, Europe or Worldwide. Our three cover levels allow you to find the right policy for your clients with a wide range of potential issues being covered including trip cancellation, emergency medical expenses, lost or stolen personal possessions and more.
Cruise travel is included as standard alongside over 100+ activities with the option to add on Wintersports, golf and business travel at an additional premium.
Ready to Partner with Citybond Suretravel?
For FCA-Registered Brokers and Agents
Our facilities are built for FCA-authorised brokers and agents who want a reliable, easy-to-use solution backed by responsive UK-based support.
As a Partner, you’ll benefit from:
- Straightforward, fast policy-issuing system
- Cruise cover included as standard4
- Over 100 sports and activities included as standard
- Numerous Policy Upsell Opportunities
- 24/7 emergency medical assistance team
- UK-based claims handling team
- Access to our Protectif medical screening system
- Dedicated Account Manager
- Competitive commission rates
For Non-FCA Registered Firms
If you’re not FCA registered, you can still work with us as an Introducer Appointed Representative (IAR). A simple, compliant way to expand your products.
As an IAR, you’ll receive:
- A unique affiliate link for your customers
- A quick, compliant route to offer travel insurance
- Commission on every converted policy
- Support from your dedicated Account Manager whenever you need it
Why Partners Choose to work with Citybond Suretravel
When it comes to travel insurance, we know what we are doing. We also know that our partners value real people and real supports – not just technology. We pride ourselves on responsive communication from a team who understands travel insurance inside out from underwriting and sales to marketing and account management.
- Direct Access to your Account Manager
- Simple and Straightforward Policy Issuing System
- 24/7 Emergency Medical Assistance Team
- Numerous Policy Upsell Opportunities
- Travel Insurance Specialists for Over 30 Years
- Access to Our Protectif Medical Screening System
- Dedicated Claims Handling Team
- Competitive Commission Rates
What does our Single and Multi-Trip Policies have to offer?
What Does Our Single Trip Travel Insurance Include?
- Cover for up to 100 days1 – depending on age and destination
- No upper age limits2 – depending on the destination and duration of your trip
- Cancellation & Curtailment cover reaching £10,0003
- Cover for UK, European and Worldwide holidays
- Cruise trips covered as standard4
- Three levels of cover to choose from
- Cover for medical emergencies, personal belongings, cash, travel documents and other benefits as standard
- Over 100 sports and activities covered as standard
- Wintersports, Golf & Business7 Travel available as add-ons for an additional premium.
- COVID-19 Cover as Standard6
What Does Our Annual Multi Trip Travel Insurance Include?
- Cover for unlimited trips during the 12-month policy period5
- Cancellation & Curtailment cover reaching £10,0003
- Three levels of cover to choose from
- Cover for medical emergencies, personal belongings, cash, travel documents and other benefits as standard
- Cruise trips covered as standard4
- Over 100 sports and activities covered as standard
- Cover for UK, European and Worldwide trips
- Wintersports, Golf & Business7 Travel available as add-ons for an additional premium.
- COVID-19 Cover as Standard6
Ready to Partner with Citybond Suretravel?
Choose the route that suits your business and start offering trusted travel insurance to your customers.
Prefer to discuss your options?
Call us on 01233 564150 or email citybondpartnerships@tifgroup.co.uk
1depending on age and destination.
2depending on age, destination and duration.
3Cancellation & Curtailment cover up to £10,000 on our Supreme Cover Level
4We offer an optional add-on ‘Cruise Extension Plus’, at an additional premium, for clients wanting additional cruise protection for their trip.
5Providing no trip is longer than the maximum duration limit
6Coronavirus cover includes cover if you need to cancel within 14 days of your trip or curtail your trip early as a result of a positive COVID test, and cover for medical expenses related to a coronavirus diagnosis during your trip. Any further cover can be purchased within the optional COVID-19 Extension.
7Excludes manual work, which is defined as work that is physical, including construction, installation, assembly and building work. Including working with domestic or wild animals, humanitarian, carer, or work in any medical capacity. This does not include bar and restaurant staff, non-professional musicians / singers and fruit pickers (who do not use machinery).