About Us

Citybond Suretravel is a travel insurance specialist with over 30 years’ experience. Our insurance products have been created and designed by people who specialise in the field and our main aim is to give our customers the cover they need. Citybond Suretravel is a trading name of Travel Insurance Facilities Plc, which is authorised and regulated by the Financial Conduct Authority (FCA).

It is our aim to provide great cover at affordable and representative prices. To ensure customers receive the best cover, we work with specialist teams on all areas of customer contact, including medical screening, customer service, emergency assistance and claims handling.

At Citybond Suretravel, we believe that travel insurance should be straightforward, so we offer different levels of cover with optional extensions for you to choose from so your policy suits you and your needs.

Our Customer Promise

Our customers really are at the heart of everything we do, and we constantly strive to provide the best service and products possible.

We want to provide the whole package which means, competitive prices, extensive cover, reasonable policy terms and conditions which are easy to understand, great customer service and a simple and straightforward claims process.

Customer feedback is always appreciated, so if you have any comments for us please do contact us. Click here if you wish to do so www.suretravel.co.uk/contact-us.

Our Products

At Citybond Suretravel we understand that holidays come in all shapes and sizes, which is why we specialise in providing travel insurance policies to suit you and your trip.

By offering different levels of cover and optional extensions, we are able to provide cover that suits trips ranging from relaxing beach holidays and city breaks to cruises and winter sports trips!

Our website will allow you to browse the policies available, choose the cover level that best suits you and your trip and add any extra cover you need.

If you have any questions or queries about the policies we offer, please do contact us to get the answers you need www.suretravel.co.uk/contact-us